Privacy Policy
At Ride and Explore, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you browse our website, book a transfer, or plan a private tour with us.
1. Information We Collect
- Contact Information: Your full name, email address, and phone number.
- Trip Details: Pickup and drop-off locations, travel dates, itinerary choices, group sizes, and any special accommodation requests.
Correspondence: Any additional details you provide via our contact forms, emails, or phone calls.
Technical Data: Limited automatically collected information when you visit our site, such as your IP address, browser type, and general browsing activity via cookies.
2. How We Use Your Details
We only gather information that directly helps us deliver and refine our services. Specifically, we use your data to:
- Respond to questions and quote requests.
- Design custom travel itineraries and schedule your private tours and transfers.
- Send booking confirmations, updates, and key trip details.
- Enhance our website performance and overall customer experience.
- Comply with applicable legal or regulatory standards.
3. Sharing Your Data
We respect your personal information and keep it confidential.
No Selling or Trading: We will never sell, rent, or trade your personal information to third parties.
Trusted Partners: When necessary to fulfill your itinerary, we may share relevant details with third-party partners (such as local activity operators or accommodation providers). We only share what is strictly required to run your trip.
4. Cookies & Site Analytics
Our website uses cookies and related technologies to help the site function smoothly, analyze web traffic, and improve your overall experience.
Note: You can adjust your browser settings to block or manage cookies at any time, though doing so may affect how certain site features work.
5. Security & Data Retention
Protection: We maintain updated physical, administrative, and digital security measures to guard your personal data against unauthorized access, loss, or misuse.
Retention: We keep your information only as long as necessary to complete your travel arrangements, fulfill legal duties, or resolve disputes. Once no longer needed, your data is safely destroyed or anonymized.
6. Your Rights
Depending on local privacy laws, you have the right to:
- Access the personal information we hold about you.
- Request updates or corrections to inaccurate information.
- Ask us to delete your personal data.
- Withdraw consent for optional communications.
7. Third-Party Links
Our website may link to external sites (such as local attractions or partner services). We do not control and are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their policies directly.
8. Policy Updates & Contact
We may periodically update this policy to reflect changes in our services or relevant laws. Any updates will be posted directly to this page with an updated effective date.
Questions?
If you have any questions about how your data is handled or wish to exercise your privacy rights, please reach out to us directly through our contact page.
